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Patient Care Manager Cardiovascular Intensive Care Unit (CVICU) – Lucile Packard Children’s Hospital

Cardiovascular Intensive Care Unit (CVICU) of the Heart Center at Lucile Packard Children’s Hospital at Stanford is seeking a Patient Care Manager.

Department Description:

The Cardiovascular Intensive Care Unit (CVICU) is the intensive care component of the patient care continuum of the Heart Center at Lucile Packard Children’s Hospital at Stanford. We are staffed by more than 95 nurses who are specially trained in the care of critically-ill infants, children and adolescents with congenital or acquired heart disease.

The Nurse Manager is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a quality practice setting that support professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient patient care on a 24-hours a day, seven days a week basis. Responsibilities include coordination of patient care; supervision of a professional team that includes multiple nursing and other staff as appropriate; administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance/quality improvement; safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives. Further, improving unit operations, enhancing communication and feedback, customizing education and staff roles, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role.

Essential Functions:

* Clinical Practice: Ensures the effective delivery of competent, compassionate, and efficient patient care by planning, organizing, and directing the nursing services of unit(s), including the assessment of patients, implementation of physicians’ orders, treatment plans and medical procedures, administration of medication and record keeping of same as well as by monitoring and evaluating patient care processes and outcomes for the patient care unit(s); coordinates nursing activities with those of other services or disciplines.

* Communication: Communicates in a clear and effective manner to enhance team effectiveness, manage conflicts, engage employees and interdisciplinary colleagues in unit activities and performance changes.

* Fiscal Accountability: Plans and forecasts the department budget by calculating required FTES, planning annual budgets, interpreting payroll and other key fiscal reports, projecting workload as well as monitoring and enhancing productivity.

* Human Resources: Directs the personnel management of the employees assigned to the department consistent with state and federal labor laws, collective bargaining agreements, and nursing service and hospital philosophy, goals and policy. Approves transfers, promotions and other decisions affecting employee pay and status. Participates in initiating and documenting disciplinary actions and responding to grievances.

* Leadership: Assumes twenty four (24) hour responsibility and accountability for the operation of the assigned patient care unit(s), service(s), staff, and facilities. Plans, organizes and directs short and long term departmental activities in accordance with hospital goals and accrediting organization standards.

* Performance Improvement: Assumes responsibility for accessing and utilizing appropriate date in order to monitor unit operations. Develops, implements and evaluates process improvement projects/process in order to continually monitor and improve patient care.

* Professional Development: Facilitates professional development and clinical growth of nursing staff through implementation and maintenance of unit specific competencies.

* Quality Management: Supports the quality framework, which includes both clinical and service quality indicators.

Minimum Qualifications:

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor’s degree in a work-related discipline/field from an accredited college or university. MSN is preferred.

Experience: Three (3) years of progressively responsible and directly related work experience

License/Certification: CA Registered Nurse (RN)

Knowledge, Skills, and Abilities:

* Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers.

* Ability to delegate responsibly to others, activities according to ability, level of preparation, the standards of practice and regulatory guidelines.

* Ability to develop programs and lead process improvement projects.

* Ability to provide leadership, influence others to meet patient needs and achieve shared goals, to effectively prioritize system resources to provide quality and valued patient care, promote cooperative behaviors, act as a role model, resource and mentor.

* Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice.

* Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.

* Knowledge of principles, practices and current trends in health care and hospital system organization and administration sufficient to provide clinical management, leadership, coordination, and operational direction for assigned areas of responsibility.

TO APPLY

If you are interested in learning more about the above position and joining our team, please visit our website and apply at: www.lpchcareers.com  and search on req#2168.

EOE

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